Privacy Policy
Privacy Policy – MG Agency
Effective Date: February 15, 2026
MG Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, services, and AI-powered tools at www.mgagency.chat.
1. Information We Collect
We may collect the following types of information from you:
User Inputs and Conversations: Data you provide while interacting with our AI tools or services.
Contact Information: Name, email, phone number, and other details you provide to contact us or use our services.
Payment Information: Payment details necessary to process transactions.
Usage Data and Analytics: Information about how you interact with our website and services.
2. How We Use Your Data
We use your data for the following purposes:
AI Model Improvement: To train and enhance our AI systems and tools.
Automated Decision-Making: To provide personalized AI responses and recommendations.
Providing Services: To deliver, maintain, and improve our services.
Customer Support: To respond to inquiries and provide assistance.
Marketing: To send promotional communications (with opt-out options).
Compliance: To meet legal and regulatory obligations.
3. Third-Party Services
We may share your data with the following trusted third-party providers for specific purposes:
Go High Level: CRM and marketing automation.
OpenAI & Grok: AI model processing and improvements.
Twilio: Communication services (SMS, email, calls).
All third parties are required to protect your data and use it only for the purposes we specify.
4. Data Retention
We retain your personal data for as long as your account exists or until you request deletion. Upon account deletion, all associated personal data will be removed from our systems.
5. Your Rights
Depending on your jurisdiction, you have the following rights:
Access: Request a copy of your data we hold.
Deletion: Request that we delete your personal data.
Opt-Out: Opt-out of marketing communications.
Automated Decision Review: Request information about decisions made solely by automated processing and challenge them if necessary.
To exercise your rights, contact us at [email protected].
6. Security Measures
We implement appropriate security measures, including:
Encryption of data in transit and at rest
Access controls and monitoring
Secure handling of AI training data
While we take all reasonable steps to protect your data, no system is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
We do not transfer your data outside the United States.
8. AI-Specific Data Use
Training and Model Improvement: User inputs and conversations may be used to improve our AI models while ensuring data privacy.
Automated Decision-Making: AI may process your data to provide automated responses or suggestions. You may request review or explanation of such decisions.
Data Minimization: Only data necessary for AI training and service improvement is collected.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the effective date will be updated.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Address: 4845 NE 111th Lane Road, Anthony, FL, USA
